Privacy Policy
Last updated: September 16, 2025
1. Introduction
Welcome to TravellingEZ (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.travellingez.com.
By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.
This Privacy Policy applies to all visitors, users, and others who access or use our website.
2. Information We Collect
2.1 Personal Information
When you contact us through our contact form, we collect:
- Name: To personalize our communication with you
- Email Address: To respond to your inquiries and send you updates
- Subject: To understand the nature of your inquiry
- Message: The content of your communication with us
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP Address: Your device's internet protocol address
- Browser Type: The type of browser you're using
- Device Information: Information about your device and operating system
- Usage Data: How you interact with our website
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
3.1 Types of Cookies We Use
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Purpose: Basic website functionality, security, and performance
Examples: Session management, load balancing, security tokens
Duration: Session or up to 1 year
Analytics Cookies
Help us understand how visitors interact with our website.
Purpose: Website analytics, performance monitoring, user experience improvement
Examples: Vercel Analytics, Speed Insights, page view tracking
Duration: Up to 2 years
Performance Cookies
Help us improve website performance and user experience.
Purpose: Performance optimization, error tracking, user experience enhancement
Examples: Load time monitoring, error logging, user interaction tracking
Duration: Up to 1 year
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
4. How We Use Your Information
We use the collected information for the following purposes:
- Communication: To respond to your inquiries and provide customer support
- Website Improvement: To analyze usage patterns and improve our website
- Analytics: To understand how visitors use our website and optimize performance
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud and ensure website security
5. Third-Party Services
We use the following third-party services that may collect information:
Vercel Analytics
We use Vercel Analytics to understand how visitors use our website and improve performance.
Data Collected: Anonymous usage statistics, page views, performance metrics
Privacy Policy: Vercel Privacy Policy
Gmail (Google)
We use Gmail to send and receive emails from our contact form.
Data Collected: Email content and metadata
Privacy Policy: Google Privacy Policy
Social Media Platforms
Our website contains links to social media platforms (Instagram, YouTube, LinkedIn, Medium, GitHub).
Data Collected: Usage data when visiting these platforms
Privacy Policy: Each platform has its own privacy policy
6. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- To service providers who assist in website operations (under strict confidentiality agreements)
Your contact form submissions are sent directly to our email address and are not stored in any external database.
7. Data Retention
We retain your personal information only for as long as necessary:
- Contact Form Data: We retain email communications for up to 2 years for customer service purposes
- Analytics Data: Anonymous usage data is retained according to Vercel's data retention policies
- Log Files: Server logs are typically retained for 30-90 days
You may request deletion of your personal information at any time by contacting us.
8. Your Rights (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Portability
Request your data in a portable format
To exercise these rights, please contact us using the information provided below.
9. Data Security
We implement appropriate security measures to protect your personal information:
- Secure HTTPS encryption for all data transmission
- Regular security updates and monitoring
- Limited access to personal information
- Secure hosting through Vercel with enterprise-grade security
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Our website is hosted on Vercel, which may transfer data internationally. We ensure that any such transfers comply with applicable data protection laws and use appropriate safeguards.
By using our website, you consent to the transfer of your information to countries outside your residence, including the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 24 hours and address any concerns about your personal data.